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How to Upgrade Your Subscription
Upgrade Your Subscription Select Settings in the left navigation Go to Subscription Click Plan Select a plan and click Upgrade Follow the on-screen instructions to set up your customer service…
- Shout SupportShout
- Shout_Support
- 1 mth ago
- 18
- Billing
How Messages are Counted and Billed
What are Message Segments? Each message you send from your customer service or marketing number is measured in groups of characters, called “segments.” A Shout subscription includes 750 message…
- Shout SupportShout
- Shout_Support
- 2 wk ago
- 24
- Billing
How to Update Your Billing Information
Click on Settings in the left navigation Click on Billing under Subscription Go to Change Payment Method Enter your updated payment information Click Save Changes
- Brooke ZauggShout
- Brooke_Zaugg.1
- 2 wk ago
- 2
- Billing
How to Cancel Your Subscription
Cancelling your subscription will downgrade your account to a free plan and release your assigned phone number(s). You will no longer be able to send and receive messages via Facebook,…
- Shout SupportShout
- Shout_Support
- 1 mth ago
- 13
- Billing

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