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How to Upgrade Your Subscription
Upgrade Your Subscription Click the black arrow at the top right of the screen to show a drop down menu Click Settings Select Subscription Click Plan Select a plan and click Upgrade Follow the…
- Shout SupportShout
- Shout_Support
- 6 mths ago
- 121
- Billing
How Messages are Counted and Billed
What are Message Segments? Each message you send from your customer service or marketing number is measured in groups of characters, called “segments.” A Shout subscription includes 750 message…
- Shout SupportShout
- Shout_Support
- 6 mths ago
- 168
- 1
- Billing
How to Update Your Billing Information
Click the black arrow at the top right of the screen to show a drop down menu Click Settings Click Subscription Select Billing Enter your updated payment information under Change Payment Method…
- Shout SupportShout
- Shout_Support
- 6 mths ago
- 14
- Billing
How to Cancel Your Subscription
Cancelling your subscription will downgrade your account to a free plan and release your assigned phone number(s). You will no longer be able to send and receive messages via Facebook,…
- Shout SupportShout
- Shout_Support
- 6 mths ago
- 114
- Billing

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