0

What Happens if People Use the Wrong Trigger Word?

Without the correct trigger word your bot won’t know it's time to take over the conversation. When this happens:

  • Go to your inbox

  • Open up the conversation 

  • Click the bot icon in your message composer

  • Run the bot manually by choosing it from this list

You can create multiple trigger words for a bot in an effort to anticipate variations that may be texted. 

 

Reply Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
Was this article helpful? Follow
  • 5 mths agoLast active
  • 24Views
  • 1 Following