How to Use Inbox (Video)
Shout's multi-channel inbox allows you to view all incoming messages and active conversations in one place. This means all your messages from texts (via your Customer Service or Marketing number), Facebook Messenger, and Shout-to-Shout (S2S) come directly to your Shout inbox! This saves you time and keeps you from having to manage conversations in multiple places.
This video shows you how to use all the features in your Shout inbox.
Learn more about your inbox here.