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Create a Group

What are Groups? 

Groups organize your outgoing messages. Sort contacts into groups to begin a unique conversation with each contact in the group at the same time. You can use group messaging to send special offers to your customers, send weekly reminders to your team, and more. 


Let’s create a customers group, so you can start organizing your customers and be able to message them all at once. 

  • Click on People in the left navigation to show a drop down menu
  • Click Groups
  • Click the blue button at the top left of the screen

 

  • Name the group "Customers" and click Save


You now have a customer group created! Add contacts to your group as needed to keep your account organized. 

  • Click on People in the left navigation to show a drop down menu
  • Click Groups
  • Choose the Customer group 
  • Click the blue button at the top left of the screen
  • Select the contacts you want to add to the group
  • Scroll to the bottom and click Save Contacts

 

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