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How to Refund a Shipping Label

  • Click on Shipping in the left navigation

  • Go to the shipping label you want to refund and click •••

  • Select Refund

  • Click Yes to confirm the refund

  • Refunds must be requested within 15 days of purchasing the label, and the label can’t have been scanned by the USPS.

  • Shout will request the refund, however it must be approved by the USPS.

  • Refund requests take 15-30 days to process.

  • If the Refund option is not listed in the menu, it’s because a refund is no longer available. 

 

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