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How to Use @Mentions in Group Chat

Overview

Directly mention the team member you want to send a message to inside of a Group Chat using @mentions.  Shout will recommend members of the Group Chat and your Contacts with linked shout accounts.


Web

  • Open the desired Group Chat
  • Type the @ and then type the name of who you want to directly mention
  • Select their name from the option window

To get the whole conversations attention, try a mention like @everyone or @all. 


Mobile

  •  Open the desired Group Chat
  • Type the @ and then type the name of who you want to directly mention
  • Select their name from the option list

 

If you don't see someone that you'd like to mention, you can search for an add other shout users to your contacts.

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