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How to Setup Call Forwarding

Overview

Set up Call Forwarding incase any contacts ever try to call your Shout phone number. You can connect your shout number to your personal cell phone, a business phone, or any other phone to use to take calls. Your personal number still stays private, but customers can still call you if they prefer talking over the phone. 


Setup Call Forwarding

  • Click the black arrow at the top right of the screen to show a drop down menu
  • Click Settings
  • Select Services, then click Texting
  • In the "Customer Service Number" section, click the red button that says Setup Call Forwarding 

  • Type your Forwarding Phone Number in the box and click Save Changes


Disconnect Call Forwarding

  • Click the black arrow at the top right of the screen to show a drop down menu
  • Click Settings
  • Select Services, then click Texting
  • In the "Customer Service Number" section, click the red button that says Manage Call Forwarding 

  • Click Remove Forwarding

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