Send Your First Message

Sending messages with Shout is super easy! 

1. Click the red ( + ) button in the top right of the screen. 

2. Click Message.


3. Select a contact from the dropdown menu.

4. Select a service.  A service is the outlet from which your message will be sending. We recommend sending your first message via the Customer service outlet, which will be the best outlet to communicate one on one with your customers.  This sends an sms (text) message via the local number assigned to your Shout account (paid account required). 

5. Type your message. 

6. Click the red up arrow ( ) to send your message. 

That's it! Once you've sent your message, you can track the whole conversation from your inbox.  

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