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How to Connect Your Facebook Business Page
Overview Shout's multi-channel inbox allows you to view all incoming messages and active conversations in one place. This means all your messages from texts (via your Customer Service or Marketing…
- Shout SupportShout
- Shout_Support
- 2 mths ago
- 52
- Messaging Services
How to Find Your Customer Service or Marketing Number
Your phone numbers are listed in the left navigation, towards the bottom of the screen. Your numbers can also be found in your profile featured on the dashboard.
- Shout SupportShout
- Shout_Support
- 3 mths ago
- 8
- Messaging Services
How to Get a Customer Service or Marketing Number
You must have a paid account to have a number you can text from. To see pricing and upgrade: Log in to Shout.App on a desktop or tablet Click on Settings Go to Subscriptions Click on Plan Choose a…
- Malie NapierShout
- Malie_Napier
- 3 mths ago
- 11
- Messaging Services
How to Get a New Customer Service or Marketing Number
Once you disconnect your current number, it CANNOT be recovered or reassigned to you. Log in to Shout.App on a desktop or tablet Click on Settings Go to Services Click on Customer Service or…
- Malie NapierShout
- Malie_Napier
- 3 mths ago
- 8
- Messaging Services
How to Update a Profile Picture
Go to Settings , in the left navigation Click Upload Photo
- Bryce Brownlow
- Bryce_Brownlow
- 3 mths ago
- 4
- Settings
How to Change Your Password
Update Your Password Go to Settings on the left navigation Scroll to the Change Password card Enter your current password Confirm your new password Save Changes Forgot Your Password Go to Shout.…
- Bryce Brownlow
- Bryce_Brownlow
- 3 mths ago
- 7
- Settings
How to Update Your Billing Information
Click on Settings in the left navigation Click on Billing under Subscription Go to Change Payment Method Enter your updated payment information Click Save Changes
- Brooke ZauggShout
- Brooke_Zaugg.1
- 3 mths ago
- 3
- Billing
How Messages are Counted (Video)
Each message you send from your customer service or marketing number is measured in groups of characters, called “segments.” A Shout subscription includes 750 message segments a month.…
- Bryce Brownlow
- Bryce_Brownlow
- 4 mths ago
- 3
- Video Guides
How to Upgrade Your Subscription
Upgrade Your Subscription Select Settings in the left navigation Go to Subscription Click Plan Select a plan and click Upgrade Follow the on-screen instructions to set up your customer service…
- Shout SupportShout
- Shout_Support
- 4 mths ago
- 28
- Billing
How to Use the Dashboard (Video)
- Bryce Brownlow
- Bryce_Brownlow
- 4 mths ago
- 3
- Video Guides
How to Upgrade Your Account (Video)
- Bryce Brownlow
- Bryce_Brownlow
- 4 mths ago
- 3
- Video Guides

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